Shipping policy.
Order Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Please note that delivery times may vary depending on your location and external factors such as carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping method selected and the destination. We occasionally offer free standard shipping promotions—stay tuned for updates!
International Shipping
Currently, we ship to addresses within the United States only. International shipping is not available at this time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package’s progress.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery so we can assist you promptly.
Thank you for choosing KAT2K. We appreciate your business and look forward to helping you discover your perfect look!